Sr, Executive Internal Communication@ Tech @ Tech Mahindra

Job Description

• I) Job Purpose Summary :
• The purpose of this job role is to plan, support and execute the Internal Communications Strategy.
• II) Key Responsibilities :
• Communication Execution based on Business goals

• Execute the communication strategy and plan based on business goals and initiatives
• Execute the communication calendar for planned activities
• Work closely with the business points of contact to ensure effectiveness and cascade of the Employee and Business Communications Strategy

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• Conceptualization and Messaging

Work with and support reporting manager to:

• - conceptualise campaigns and suggest tools and mediums for launches in alignment with the Creative Team
• - develop and manage content for communication
• - create key messages to meet current communication needs
• - execute the periodic release of department/operations specific newsletters online
• - conduct research and collect content and inputs for the Corporate house-magazine
• - execute the roll outs of different communications for products / campaigns
• - execute the publishing of Leadership / Management Communications etc.
• - provide messaging, branding, promotional material, collaterals and event management support for business campaign launches, roadshows, employee felicitation programs, employee engagement initiatives, etc.
• - Plan and execute marketing communication, corporate branding and promotional campaigns
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• Coordination

• coordinate with Creative Cell for the finalization of creative and other deliverables
• coordinate with the Communication Services group - vendors cell for outsourced collaterals/ merchandise, event management, etc.
• coordinate with external vendors like ad agencies, media agencies, photography and videography service providers, printing/collateral/merchandise vendors, etc.

• Implementation
• Management of Online and Digital Media
• Events
• - Conceptualize themes proactively in conjunction with Creative and Events team and seek SMT (Senior Management Teams) approvals
• - Provide content message and inputs for creative and logistics implementation
• - Coordinate with Creative Team for collaterals
• - Coordinate with Central Events team for event logistics

• be the Custodian of the Company and Customer Brands
• implement communication activities, collaterals, etc. within the set time and budget
• maintain communication related document archives
• prepare and publish daily team job list, weekly/monthly/quarterly/annual job reports along with analysis for management reviews
• ensure standard processes are followed as per the communication guidelines to maintain standardization and quality
• provide feedback on communication effectiveness via Polls & surveys as needed
• drive the CSR activities in alignment with the central initiatives

• create and update content on real time basis for Intranet, Online channels or Digital media to respond to and engage with target audience
• provide inputs on the design, look and feel of content based on the brand guidelines
• develop messages and original content for the digital media
• collect feedback on the effectiveness of online and digital messaging for management review

• plan and execute the Reward & Recognition events for the different country Operations

• organize and drive attendance at Communication Meets /Road Shows as per plan
• initiate and drive Employee Engagement programs / floor / sports/ cultural events / in conjunction with HR. Ensure Logistics implementation through Events Team

• III) Competencies :
• Knowledge of internal, external, digital and business communication, and upcoming media trends
• Familiarity with tools and applications used for communication and dissemination

(i) Functional Job-specific Skills / Knowledge

Necessary

Preferable

• Knowledge of industry best practices in the area of employee, business and marketing communications
• Knowledge of Online and Digital media

Optional

• Knowledge of industry best practices in the area of corporate communications, investor & analyst relations, PR, social media, event management
• Excellent Interpersonal skills and ability to build trust and rapport and manage expectations of internal & external customers
• Excellent Communication skills - Writing & Verbal Communications
• Analytical Thinking: able to identify and diagnose key issues, seek relevant information, draw accurate conclusions / inferences
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(ii) Behavioural Competencies

Necessary

Preferable

Influence and networking skills

Necessary

Preferable

Necessary

IV) Education Qualifications :

Graduate/Post Graduate

MBA with a specialization in Marketing and Communication

V) Work Experience :

5-7 years of relevant experience in Communications / Event Management field.

Job Classification

Industry: Advertising / PR / MR / Event Management,
Functional Area: Marketing, Advertising, MR, PR, Media Planning,
Role Category: Advertising
Role: Advertising
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required

Contact Details:

Company: Tech Mahindra

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Keyskills:   vendor management pr csr activities client servicing corporate branding analyst relations corporate communication promotional campaigns marketing communication public relation internal communication events content writer mass communication