Job Description
Greetings from Tech Mahindra !!!
Hiring For Voice Process
*WORK FROM OFFICE*
* Language: Both Hindi & English (Mandatory)
* Shifts: Rotational Shift
* 6 Days of Working
* Rotational Week off
* Cab will be Provided Location: Tech Mahindra, Bahadurpally
Need Immediate Joiners
Online Interview Process
No Walk-ins
- Candidates need to have good communication skills.
Roles and Responsibilities
- Handle queries from business customers with the best use of customer service skills
- Understand the background of the query, do require research with the provided tools, and respond appropriately, resolving issues if any
- Escalate or communicate to other teams if it is required to solve the issue
- Connect with customers at a professional level and build rapport with them
Required Candidate profile
- Ability to work within a challenging environment with tight delivery timelines
- The candidate should be ready to work in a 24*7 environment (Willingness to work in any shift)
- The candidate should have excellent problem-solving capabilities and lateral thinking skills
Can reach on: FA*******5@Te*********a.com
Job Classification
Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Education
Under Graduation: Graduation Not Required
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate
Contact Details:
Company: Tech Mahindra BSG
Address: SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, PUNE, Maharashtra, India
Location(s): Hyderabad
Keyskills:
Inbound Process
Inbound Voice Process
Customer Support
Bpo Voice
Voice Process