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Tech Mahindra-Team Lead Voice

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 Tech Mahindra-Team Lead Voice

Job Description

:


*Tech Mahindra LTD_ KOlkata_ Hiring for Team Lead Voice Process in E Commerce Domain*

Job Responsibilities-

    • Managing the day-to-day activities of the team.
    • Motivating the team to achieve organizational goals.
    • Developing and implementing a timeline to achieve targets.
    • Delegating tasks to team members.
    • Conducting training of team members to maximize their potential.
    • Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
    • Conducting quarterly performance reviews.
    • Contributing to the growth of the company through a successful team.
    • Creating a pleasant working environment that inspires the team.



Candidate Profile:

Desired Candidate Profile-

  • Min Graduate (Any) mandater
  • Min 2 years experience as a TL in Voice Process from a BPO Non-Telecom process. (Mandate)
  • Overall 5 years experience.
  • Strong understanding of and experience in product training in domestic / International BPO domain
  • Looking for immediate joiner (will add to advantage)


Salary- Best in Industry


Interested candidates matching the above requirement can call Ronica @ hidden_mobile or share CV to

hidden_email

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Tech Mahindra-Team Lead Voice

Contact Details:

Company: Tech Mahindra
Location(s): Kolkata

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Keyskills:   process specialist trainer process trainer trainer product

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Tech Mahindra

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, d...