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Customer Support Assistant @ Quess IKYA Human

Home > Customer Service (Domestic)

 Customer Support Assistant

Job Description

Dear candidate,

Greetings from Ikya

Openings for Customer Support (voice process)

English Hindi mandate

Responsibilities

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tool
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Location: Tin Factory whitefield Bangalore

6 days working sunday fixed off

Day shift

Experience: 0-3 years

salary: 12600 to 22000 take home

Incentives upto 30k

Drive date: 12-12-2019

2 rounds of interview

Don't miss the golden opportunity

Reach out to Meena @ 7204041***

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Assistant

Contact Details:

Company Name: Quess Ikya
Location(s): Bengaluru

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₹ 2.0 - 2.5 Lakh/Yr

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Quess IKYA Human

Quess Corp Limited is a provider of business services with headquarters based in Bangalore. It is a step-down subsidiary of Fairfax Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook India. and is listed on the Bombay Stock Exchange and NSE. Starting...