Job Description
Dear Candidate, We are hiring for Project manager -Adobe campaign. Objectives of Role
Understanding client requirements for multichannel Campaigns Email, SMS, Postal, Mobile Push etc
Gathering Data Segmentation and content requirements for multi-channel campaigns and getting it created as per the requirements provided by client
Ensuring Standards and Data Privacy Compliance for every Campaign
Maintain high quality standards for the campaign delivery and ensure timelines are met with Quality
Execute Projects in line with project management principles of Communication, Stakeholder management, Risk & Issue Management etc.
Ensure Process, Metrics & Reporting compliance for every Campaign throughout the various stages of campaign journey & delivery Responsibilities / Accountabilities
Will be responsible for demand management, scope management and budget management
Compliance and regulatory requirements adherence
Co-ordinate with various stakeholders for multiple projects simultaneously Timely & appropriate communication to all stakeholders. Provide support to the onshore team
Constantly update campaign status to stakeholders and red flag if there are any issues
Proactively create mitigation and action plans to resolve risks, issues and align them with stakeholders.
Create, maintain and communicate project plans, revise them as appropriate to meet changing needs and requirements of the Marketing team
Manage status meetings, updates. Share Minutes of Meeting promptly
Lead Business discussions and manage client expectations on the project and is able to negotiate/align on plans
Follow ups with Marketing Manager for the required feedback/approvals
Suggest improvement ideas to current processes based on developed expertise
Participate in team initiatives and actively contribute to team success Requirements
Excellent Communication Skills
Experience with digital marketing background, project management skills and exposure in managing international clients preferred
Has experience in delivering Multichannel Campaigns Email, SMS, Postal, Mobile Push notification etc
Database management Understand the concept of demographics, attributes and traits of consumer data.
Understands the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social media platform , eCommerce, SEO, mobile marketing
Working experience on Adobe Campaign or any other Campaign tool would be an advantage
Any certification in Project Management skills will also be an added advantage
Highly organized, detail oriented, and results focused. Should be proactive Must have an ability to effectively handle tight deadlines and multiple projects
Managing client expectations with regards to quality and timelines
Working with different teams to get the project completed by meeting the required quality standards
Experience in handling Microsoft Office production (Excel, PowerPoint, Word, Project)
Quick learner and ability to highlight risks and issues
Ability to honor commitments and deadlines on assigned tasks
Ability to prioritize tasks and complete assignments
Bachelors degree, willing to work across different shifts Shifts- Rotational Shifts (Including Night Shift)
Job Location- Mumbai Regards,
Rashmi Gupta
Accenture
"Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law"
Job Classification
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: Accenture Solutions
Location(s): Mumbai
Keyskills:
Mitigation
Execution
Mobile Marketing
Project Management
Social Media
Scope Management
Digital Project manager
Digital Marketing
Campaigns
SEO
Stakeholder Management
E - commerce