Hiring Sr.associate For Knowledge
- Capgemini
- 4 - 6 years
- Mumbai
- 6 years ago
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Job Description
Qualifications (Education/ Experience/ Certification):- Graduate / MBA or Masters degree.
Main Responsibilities
- Create, develop and manage content for specific Sector/Alliance/Global Service Line/Discipline
- Coordinate content management projects
- Maintain consistent look and feel for all content following the standard guidelines
- Accountable and responsible
- ensuring the deliverables are of high quality
- delivery of services within the SLA/SLOs defined
- suggestion & implementation for continuous improvements
- Harvest information from Proposals, internal portals, emails, corporate social networking site and make it available for future use
- Support in newsletter / newsflash creation
- Coordinate with team to obtain and distribute content
- Respond to Category 1/Category 2 requests where information is easily available
- Be proficient in retrieving information, evaluating or assessing information, organizing and analyzing content, presenting content, ensuring the security of content, and collaborating around valuable content
- Keep current with social network, blogs, events, etc.
- Formulate strategies to capture key knowledge to bridge the knowledge gap in the community
- Track and report metrics
- Experience of knowledge and repository management, proposal support, conducting business and process analysis based on the business requirements, initiating campaigns to generate new business
- Adhere to quality guidelines of all internal processes
- Experience working on RFx, RFI, RFPs, working tools like Sharepoint, Drupal, CMS, Team rooms, Wiki will be an added advantage
General Requirements
- Fluent English Communication Skills (Oral, Written & Presentation)
- Good research skills. Ability to quickly digest and compare/contrast large amounts of written material
- Proven ability to manage multiple assignments simultaneously balancing project work with high-priority requests
- Familiarity and experience in IT Services and understanding of key software tools and technologies
- Good exposure to social media tools and other KM technologies
- Understanding of knowledge management principles
- Ability to rapidly assimilate new technologies and business functions
Job Classification
Industry: BPO / Call Centre / ITESFunctional Area: IT Software - Other, Role Category: Admin/Maintenance/Security/DatawarehousingRole: Admin/Maintenance/Security/DatawarehousingEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization, Post Graduation Not RequiredDoctorate: Doctorate Not RequiredContact Details:
Company: CapgeminiLocation(s): Mumbai
Keyskills: proposal Communication Skills Content Management Social Media Social Networking Knowledge Management Presales bid rfp IT Services
Capgemini
Capgemini Technology Services India Limited A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients opportunities in the evolving world of cloud, digital and platforms. Building on its str...
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