Project Manager ( Key Account Manager - Client
- Bare Associates
- 3 - 6 yrs
- Mumbai
- 7 years ago
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Desired Candidate Profile
Company Profile:Bare Associates International specializes in customer research (mystery shopping), brand standard evaluations, audits and inspections for clients globally. We are seeking talented, educated, resourceful and passionate associates to join our team. We welcome dedicated, independent thinkers with multilingual capabilities and excellent problem-solving skills.
Our Company Focus is to remain the worlds leading provider of mystery customer research programs, with 100% client satisfaction
POSITION AVAILABLE : Project Manager ( Key Account Manager - Client Servicing for Automotive Clients)
Client management:
1. Act as primary point of contact for clients to maintain relationship
2. Handle BARE systems / reports training for clients
3. Responsible for development, optimization & delivery of client projects
4. Build reports and set up the questionnaire(s) in close consultation with client & project management.
5. Masters and maintains knowledge of client's business, competition, and latest industry news and trends.
6. Giving value added recommendations & solutions to clients.
Project Management for Automotive clients
1. Planning and allocation of resources effectively
2. To identify Operational/ Fieldwork issues and recommend solutions
3. Interact and co-ordinate with resource teams, Operations & Editing Teams to ensure agreed service levels
4. Follow up and control project quality by spot checking
Cost control:
1. Monitors agency/client budgets and billing process
2. Commercial focus of changes and impact on costing & client fees
Competency Skills:
- Strong on Client communication and client management.
- Ability to work independently and to schedule time and resources effectively.
- Ability to motivate, and direct team members
- Ability to set up and manage projects keeping cost factors in mind at all times
- Ability to respond to team and customer needs; to meet commitments
Reports to Operations Manager - Bare India.
Industry Market Research / Advertising / KPO/ BPO
CTC offered Min 4 Lacs Max 8 Lacs.
If you find the above skill sets matching to your experience please send your updated CV on hr****a@ba**************l.com
Education:
UG: Any Graduate - Any Specialization
Doctorate: Doctorate Not Required
Contact Details:
Keyskills: kpo bpo operations management project management client servicing client management key accounts key account management customer research market research mystery shopping project coordination project manager automobile automotive Auto
Bare Associates
Bare Associates India Pvt. Ltd. Bare Associates International specializes in customer research (mystery shopping), brand standard evaluations, audits and inspections for clients globally. We are seeking talented, educated, resourceful and passionate associates to join our team. We welcome dedica...
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