Process Trainer-Travel Process - Gurgaon - IGT @ IGT Solutions

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Process Trainer-Travel Process - Gurgaon - IGT

IGT Solutions
1 - 4 years
Noida, Gurugram
3 years ago
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Job Description

JOB RESPONSIBILITIES:

Ensure successful execution of training needs
Measure program training effectiveness
Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.
Send reports/MIS to the Operations team on the progress/pending status of activities
Review content at regular intervals to ensure all updates are incorporated
Participate in Internal & External Calibrations
Conduct refresher trainings based on TNI
Manage Knowledge Check for New Hires & Production Staff

KNOWLEDGE, SKILLS, OTHER ABILITIES-

Very Strong written and verbal communication skills (English)
Customer/ Client Handling Skills
Ability to work during all shifts
Experience in any product/process/soft skill/up-skilling training
1- 5 years of experience in Training (line trainer experience can also be considered

Interested Candidates can share their updated resume

sw**********a@ig*********s.com

Job Classification

Industry: BPO / Call Centre
Functional Area:
Role Category: Corporate Training
Role: Corporate Training
Employement Type: Freshers

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Doctorate Not Required, Any Doctorate

Contact Details:

Company: IGT Solutions Private Limited
Location(s): Noida, Gurugram

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Keyskills: Process Training product trainer line trainer Customer Service Training TNA OJT TNI Communication

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...

Process Trainer-Travel Process - Gurgaon - IGT @ IGT Solutions

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