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Urgent Opening For Team Lead ( Mumbai) - Navi @ Hexaware Technologies

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 Urgent Opening For Team Lead ( Mumbai) - Navi

Job Description

Experience

  • Minimum 2-year experience as a Team Leader in Domestic Inbound Voice Process
  • Minimum of 5 year of work experience in Customer Service domain from premium contact centers

Technical Competencies: (Job related)

  • Proficient in MS Office Excel, Word and Powerpoint and possess knowledge of GreenBelt, Lean, Scheduling etc
  • Sound Knowledge of monitoring and reporting tools such as Avaya CMS, Aspect, Verint WFO and BI Tools
  • Should be aware of Ecommerce industry and should have used it in daily professional life
  • Usage Experience of E Wallets like (Paytm / Momikwik / PhonePE) and have functional knowledge of the product.

Mail your resume to Ha*******1@he*****e.com



Job Classification

Industry: BPO / Call Centre
Functional Area:
Role Category: Operations
Role: Operations
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: Hexaware Technologies
Location(s): Mumbai

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Keyskills:   Team Lead Customer Service Paytm Ecommerce

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₹ 1-5 Lacs P.A

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Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...