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Quality Analyst (Domestic BPO) at Thane @ Work ce

Home > Pre-SalesCustomer Service (Domestic)

 Quality Analyst (Domestic BPO) at Thane

Job Description

Quality Analyst 
Location Thane

Experience : 6 1 Years experience in Domestic BPO any sales or pre sales process 
Shift timings Rotational Shift
Weekly Off
6 days working -1Rotational off
Salary range 30000- 35000

Responsibilities:

  • Audit and Give feedback on strength and developmental areas to improve performance.
  • Monitor preventative and corrective actions to ensure that quality assurance standards are achieved Coordinate with all stakeholders internal as well as external auditors for periodic audits
  • Perform audit & Prepare audit dashboards and highlight issues for early warning signals and trends
  • Follow up on action items
  • Conduct RCA and share synopsis as and when required.
  • Compliances Ensuring audit compliance
  • Adhering To Company Policies, Rules And Regulations
  • Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process
  • Behavioral Aspects Should be self-driven and proactive
  • Should be a team player
  • Should have good analytical and communication skills
  • Should be detail oriented

WorkforceHR Team

Mumbai & Pune Division.
Email ID : pc****r@gm**l.com
Contact no. 98hidden_mobile7
www.workforcehr.in
(we are open from Monday to Saturday 10am to 7pm only)

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Pre-SalesCustomer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Quality Analyst (Domestic BPO) at Thane

Contact Details:

Company: Work Force
Location(s): Multi-City, India

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₹ 50,000 - 3.0 Lakh/Yr

Work ce

IB Automation Engineering Projects Pvt. Ltd. Established in the year 2000 to provide cost effective and quality services in Industrial /Building Automation and Electricals Projects. We are specialize in Design, Engineering, Programming and Commissioning of DCS, PLC, HMI/SCADA, CCTV, Fire Alarms S...