Quality Analyst (Domestic BPO) at Thane @ Work ce

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Quality Analyst (Domestic BPO) at Thane

Work ce
1 to 6 Yrs
Multi-City, India
3 years ago
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Job Description

Quality Analyst
Location Thane

Experience : 6 1 Years experience in Domestic BPO any sales or pre sales process
Shift timings Rotational Shift
Weekly Off
6 days working -1Rotational off
Salary range 30000- 35000

Responsibilities:

Audit and Give feedback on strength and developmental areas to improve performance.
Monitor preventative and corrective actions to ensure that quality assurance standards are achieved Coordinate with all stakeholders internal as well as external auditors for periodic audits
Perform audit & Prepare audit dashboards and highlight issues for early warning signals and trends
Follow up on action items
Conduct RCA and share synopsis as and when required.
Compliances Ensuring audit compliance
Adhering To Company Policies, Rules And Regulations
Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process
Behavioral Aspects Should be self-driven and proactive
Should be a team player
Should have good analytical and communication skills
Should be detail oriented

WorkforceHR Team

Mumbai & Pune Division.
Email ID : pc****r@gm**l.com
Contact no. 98hidden_mobile7
www.workforcehr.in
(we are open from Monday to Saturday 10am to 7pm only)

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Pre-SalesCustomer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Quality Analyst (Domestic BPO) at Thane

Contact Details:

Company: Work Force
Location(s): Multi-City, India

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Keyskills: quality analysis bpo quality analyst quality analyst call quality analyst

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Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

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Work ce

IB Automation Engineering Projects Pvt. Ltd.Â Established in the year 2000 to provide cost effective and quality services in Industrial /Building Automation and Electricals Projects. We are specialize in Design, Engineering, Programming and Commissioning of DCS, PLC, HMI/SCADA, CCTV, Fire Alarms S...

Quality Analyst (Domestic BPO) at Thane @ Work ce

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