Designation: Associate/ Senior Associate
Experience: 0 to 4 Years
Salary: 2.0 LPA to 3.4 LPA
Location: Hyderabad
Roles & Responsibilities: -
- Support through Chat & Voice
- Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines.
- Previous sales experience
- Ability to build rapport with the customer
- Ability to overcome objections and ask for the business.
Key Skills: -
- Preferred candidates with understanding on eCommerce websites
- Knowledge of mobile / computing products
- Should possess effective written communication skills and comprehension skills.
- Excellent Typing Speed: (At least 30 wpm)
- Excellent interpersonal, intrapersonal skills, team player
Eligibility Criteria: -
- Undergraduate & above (No backlogs & Not pursuing any regular studies)
- Minimum 6 months work experience into Customer Service.
- Immediate joiners are preferred.
- Willing to work in Night Shifts/ Late Night Shifts

Keyskills: international bpo chat process sales process
Building No: 2A, 4th Floor Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Andhra Pradesh, India