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Customer Relationship Officer @ Sri Hr And Integrated

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 Customer Relationship Officer

Job Description

Eligibility Criteria:

Qualification: B.E/B.Tech ( Any Branch)
YOP: 2022/2021/2020/2019/2018
Exp.:0 to 2 years
Domain: Field Sales / Project Sales / Sales
Age: 20 - 25

Key Result Areas (Key Performance Indicators):

  • Sales Target Achievement
  • Business Development
  • Channel and Influencer Engagement
  • Customer Service
  • Network Management
  • Commercial Transactions

About the Role:

  • Responsible for achievement of agreed sales target/ objectives for the defined location
  • In charge of all local marketing activities for the location
  • Responsible for all commercial transactions with the channel partners
  • Responsible for achieving all network-related targets as assigned for the location (network expansion, product placement, etc)
  • Responsible for business development, influencer and channel engagement, and professional pricing coordination
  • Ensure that distributors/ contractors provide an appropriate service as per the service level agreement
  • Network Management (Product Placement, range selling, etc)
  • Provide information on competitors' activities (promotions, price changes, new products, new dealer/ store opening, new initiatives, market issues, etc)
  • Ensure contractors/ dealers buy a range of products as a defined month on month and maintain product range index
  • Sales Promotion Activities Execution and Customer Service:
  • Deliver high standards of customer service through regular visits, complaint resolution and commercial reconciliations
  • Customer Relationship Management

Employement Category:

Employement Type: Full time
Industry: Paint
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Customer Relationship Officer

Contact Details:

Company: Sri Hr & Integrated
Location(s): Multi-City, India

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Keyskills:   negotiation skills sales lead generation closing abilities communication skills networking customer relationship demand generation

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Sri Hr And Integrated

Highly reputed Public Sector Bank's Life Insurance Co.