Branch Relationship Manager
- Alpha One Management
- 2 to 6 Yrs
- Delhi, NCR
- 3 years ago
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Job Description
Dear Candidate,
Greetings of the day!
We are Hiring for Branch Relationship Manager
JOB SUMMARY
Is responsible for managing, developing & supervising the team with a key focus on Service to sales through relationship
management, sales productivity-per-executive, thereby achieving sales & service targets.
KEY RESPONSIBILITIES:
Identify, interview and select sales executives with
support from HR.
To meet the following productivity measures for the
unit: Premium per executive, case rate, persistency,
retention and a high % of executives exceeding
planned productivity standards
Exceed revenue targets
Undertake joint field work with executives and
observe/demonstrate successful selling skills
Conduct Fortnightly performance review (PRP) with
executives
Help executives use the GOLD system for maximizing
business from a given target market
Supervise daily activity plan of all executives to ensure
that these are being fulfilled as per the desired levels
Ensure that all executives under supervision perform
100% as per the companys rules and regulations wrt.
Need based selling, Compliance and Customer service
Effectively manage, track and convert leads provided
by the in-house telemarketing unit.
Engage with customers to provide quick response to
customer queries, provide customer service.
Assist in Direct customer service policyholders
complaint resolution.
Ensure retention of in his allocated book of relations.
Educate team/ prospects about MNYL products vis--
vis products of competition to enable them in taking
appropriate decisions MEASURES OF SUCCESS: Target Achievements (Adj. AFYP, NOP, % Penetration in assigned book of relations of team & Product Mix) Team G3 standard productivity (mainly case rate, case size & Collections) and % of executives consistently achieving G3 standards. Retention of Team Persistency of Portfolio Process Compliance Timeliness & accuracy of reports % Collection (Plan Vs Actual) Complaint Resolution /Customer satisfaction Self Development: Induction/Certifications/Trainings/Completion of Licensing
Regards,
HR Team
Employement Category:
Employement Type: Full timeIndustry: IT - Software Role Category: Public Relations (PR) Functional Area: Not ApplicableRole/Responsibilies: Branch Relationship ManagerContact Details:
Company: Alpha One ManagementLocation(s): Delhi, NCR
Keyskills: sales telemarketing telemarketing sales relationship management
Alpha One Management
Foursis Technical Solution is an up growing recruiting & human resource outsourcing organization, providing the niche service with the committed approach. The inception happed in the year 2011 at Rajkot; successfully placing candidates for construction sector. Our agile steps and growing success s...
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