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Ar calling @ Ratnaram Solutions

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 Ar calling

Job Description

:

Initiate telephone calls to insurance companies requesting the status of claims for the outstanding balances on patient accounts and taking appropriate actions. Manage A/R accounts by ensuring accurate and timely follow-up.

* Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services

* Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference

* Record after-call actions and perform post-call analysis for the claim follow-up

* Assess and resolve inquiries, requests, and complaints through calling to ensure that customer inquiries are resolved at the first point of contact

* Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call

* Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, and top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments.

Thanks and Regards
Siri
Call or whatsapp hidden_mobile
ra****************s@gm**l.com

Employement Category:

Employement Type: Full time
Industry: Medical / Healthcare
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Ar calling

Contact Details:

Company: Ratnaram Solutions
Location(s): Bengaluru

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Keyskills:   ar calling denial management medical billing physician billing hospital billing

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