Cluster Manager - Jajpur
- Sun Life
- 4 to 7 Yrs
- Other Odisha+1 Jajapur
- 3 years ago
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Job Description
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1) Job Purpose
- To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.
- 2) Dimensions What are the areas (in quantitative terms) the job has an impact on
- Dimension Remarks
- 1. Manpower (Nos.) 10-11 depending Branch Spread
- 2. Business Impact Xxx
- a. Target - (Individual ) Annualized Premium (AVG) 5-10 Cr Complete accountability of the Sales Target of the Vertical which has a direct impact on the Relationships top-line target.
- b. Customer Complaints 0 Customer Complaints At HDFC Customer Complaints are critical and hence every vertical head will look personally
- c. Persistency 80% Premium Persistency80% Policy Persistency Drive 13 month Rolling Premium Persistency
- Key Challenges for the role Market Volatility as BSLI predominantly sell unit linked policies High dependency on HDFC Branch Banking Model in Open Architecture who may have their own priorities so alignment is the key. Balancing between the process requirement and expectations of the Channel partners
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4) Principal Accountabilities
- Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company 1. Continuous interaction with the channel partners ( Multiple Branch Heads of the Bank)2. Mapping all the key decision makers and ensuring that the same information is shared with the RH/ZH3. Aggressively downloading all the RnR activities running by the organisation. 4. Create Innovative ways to have Branch Activities to increase the customer penetration
- Executes smooth function of the sales and other processes in order to maximise business potential. 1. Communicate any process change or change in any rules and regulations by the help of different training module.2. Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks
- Relation Ship Management: Open Architecture 1. To Handle Bank customers requirements with the best services and products ranges2. To be equipped with insurance and Bank Products knowledgeTo manage the relationship at all the levels to have the desire out-puts.
- Building new business opportunities within the allocated area/relationships in order to maximise the productivity / Top Line 1. Identify innovative methods working with the relationship to enhance penetration of the database2. FLS Review Mechanism to have 40% Activation with 2 Case / Active @ 50K ATS to be focused3. Ensure Product Mix - Trad 50% : ULIP 40% : Term 10%4. 15% Business More than TATA Provide inputs for new products & Sales Pitch, basis an in-depth understanding of Channel needs 5. Identify training needs for the in-house and channel partner team
- Execute the right method of business acquisition in order get the profitable mix for the organisation 1. Scrutinise the business on regular basis and give the relevant information to superiors2. Interact with the customers through welcome calls
- Achieve Persistency targets as per the company norms so that renewals take place on time 1. Communicate with customers and 2. resolve queries as and when required to ensure that renewal takes place on time
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Internal
Frequency
Nature
- Support Executives Trainers HR Issuance Coordinator Client Service Daily Monthly As and When Required Daily As and When Required To Log-in and receipting Policies. For arranging trainings for the team as well as for the relationships. Mainly recruitments and man power related issues. To Ensure the policies are Issued on time. Service related issues.
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External
Frequency
Nature
- Relationship Daily Business Development and to ensure the smooth sailing,
Employement Category:
Employement Type: Full timeIndustry: Insurance Role Category: Pre-SalesSales / BD Functional Area: Not ApplicableRole/Responsibilies: Cluster Manager - JajpurContact Details:
Company: Aditya Birla Sun LifeLocation(s): Other Odisha+1 Jajapur+ View Contact
Keyskills: bancassurance bancassurance sales sales life insurance insurance
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₹ 1.5 - 4.5 Lakh/Yr
Sun Life
Aditya Birla Capital is a part of the Aditya Birla Group, a US$ 48.3 billion Indian multinational, in the league of Fortune 500. Anchored by an extraordinary force of over 120,000 employees, belonging to 42 nationalities, the Aditya Birla Group operates in 34 countries across the globe. Formerly kno...
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