Customer Service/Customer Support Internship @ Mifm Operations

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Customer Service/Customer Support Internship

Mifm Operations
0 to 4 Yrs
Other Maharashtra
1 year ago
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Job Description

Responsibilities Customer Onboarding: Assist the Customer Success managers in the onboarding process for new clients ,ensuring they are fully integrated and comfortable using our services. Prepare onboarding materials and help conduct introductory sessions for new users. Create assessments, sending invites, answering queries on emails. Data Management: Update and maintain customer records in the CRM database to ensure all customer interactions and details are logged accurately. Analyze customer usage data to identify patterns and insights that can be used to improve our services. Feedback Collection: Assist in the development and implementation of feedback mechanisms to gather meaningful insights from customers. Compile and report feedback to the Customer Success team to help refine strategies and improve customer experiences. Contribute to the creation of educational content and resources that help customers maximize the value of our services. Educational Requirements Currently enrolled in or a recent graduate of a bachelors degree program in Business Administration, Communications, Marketing, or a related field. About Company: Our sole aim at MentorBoxx is to bridge the gap between universities & industries. We select 30 students every month to regularly interact with the right industry experts, work on live industry projects, and grasp as much industry knowledge as possible.,

Employement Category:

Employement Type: Full time
Industry: Education / Training
Role Category: Software / General IT
Functional Area: Not Specified
Role/Responsibilies: Customer Service/Customer Support Internship

Contact Details:

Company: Beep - Internship
Location(s): Other Maharashtra

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Keyskills: Data Management Customer interaction Analytical skills

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Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Mifm Operations

Mifm Operations Private Limited

Customer Service/Customer Support Internship @ Mifm Operations

Home > Software / General IT