JOB DESCRIPTION: Cluster Sales Manager | Axis BB BANCASSSURANCE PARTNERSHIP
A. Position Overview
Position Title
Cluster Sales Manager
Department
Axis bank
Level/ Band
Manager
Role Summary:
- Liase with Banks Regional officers and Zonal Officers and ensure alignment on Life Insurance Business
- Visit zones and regions - interact with Zonal Officers, Cluster Officers and Bank branch managers
- Guide and support team to ensure achievement of targets
- Interact with customers to explain the products and solutions
- Ensure activation, persistency & productivity is maintained.
- Ensure quality of recruits hired in the team
- Maintain & drive compliance at the zone
B. Organizational Relationships
Reports To
Zonal Manager
Supervises
KAM
C. Job Dimensions
Geographic Area Covered
Cluster(s)
Stakeholders Internal
Supervisors, Team (KAMs), Ops, Underwriting, Legal
External
Axis Bank Channel Partner
D. Key Result Areas
Partner and Client Management
Exceeding regional targets (NB, renewal, STP, digitisation, product mix etc)
Interact with the Bank Regional Officer and his/her team to ensure alignment towards Tata AIA in life insurance
Engage with customers to explain the products and promote the brand
Ensure team is focused on Sales and support to all branches assigned.
Drive local contests and engagements to engage teams
Keep track of all contests and initiatives launched bank, other insurers and Tata AIA Life
Maintain a strong relationship with Regional Officer and Bank Branch manager - interact with them regularly to assess business status. Take help from them to push & motivate them to maintain productivity
Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner
Aid the bank branches to adopt new processes and technology
Team Management
Assign target to each KAM at a branch level NB, renewal, STP, resolutions, special projects/initiatives undertaken, product mix.
Ensure team is hands on with each branch and maintains a high engagement level with each member
Team development and training
Retention of high performing talent
Keep ZH and National Head updated about on ground activities by Bank and competitors
Customer service
Ensure adequate customer service grievance redressal, claim settlement, renewal etc.
E Skills Required
Technical
Good product knowledge
Good knowledge of MS Office
Behavioral
Essential
Desired
Interpersonal skills
Communication skills
Creative thinking skills
Supervising / Leadership skills
Teamwork Skills
Influencing skills
Relationship Building skills
Decision making skills
Preferably needs to have rural Banca sales experience in the insurance parlance.

Keyskills: sales insurance sales team handling