We are hiring Accounting Software Support - Inbound Support for New Delhi Location.
Organization: Marg ERP Ltd (CMMI Level 3 Company , Product Base)
Location: New Delhi
Website: www.margerp.com
Employee Strength : 500+ Employees
Company Address - Plot No.7, Press Area, Wazirpur Ring Road, near DD Motors, behind Punjab Kesari, Delhi-110034 (nearest metro station- Netaji Subhash Place )
Experience Required: 6Months-3yrs (Freshers can also apply)
Interested candidates can share CV at Ka*******s@ma****p.com
Desired Candidate Profile
Job Responsibilities:
Good into Inbound and outbound calls
Responding promptly to customer inquiries
Confer with customers about concerns with services
Maintained accurate and current customer account data with digital information updates
Updated and maintained information in customer accounts according to CRM
Fast-paced office for English and Hindi, speaking candidate
Create case logs, record information, establish resolution time, follow-up on issues, and escalate
complex issues
Guide customers through the resolution of technical issues.
Engaging With Customer/ partners about their Query About the product

Keyskills: Customer Support accounting software support Tally Voice Process Marg
MARG ERP Ltd. has its expertise in providing the perfect customized Inventory, Accounting and Digital Payment solutions for all SMEs & MSMEs through online & offline services. What We Do? Marg ERP Ltd. is a leader in the business software products arena. We specialise in Pharma & FMC...