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Accounting Software Support - Fresher @ Marg ERP

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 Accounting Software Support - Fresher

Job Description

We are hiring Accounting Software Support - Inbound Support for New Delhi Location.

Organization: Marg ERP Ltd (CMMI Level 3 Company , Product Base)


Location: New Delhi

Website: www.margerp.com

Employee Strength : 500+ Employees


Company Address - Plot No.7, Press Area, Wazirpur Ring Road, near DD Motors, behind Punjab Kesari, Delhi-110034 (nearest metro station- Netaji Subhash Place )


Experience Required: 6Months-3yrs (Freshers can also apply)


Interested candidates can share CV at Ka*******s@ma****p.com

Desired Candidate Profile

  • B.Com Graduate
  • Strong command on Accounting
  • Computer skills
  • Marg Software /Tally ERP or Tally Prime / Busy Software or any accounting software

Job Responsibilities:


Good into Inbound and outbound calls

Responding promptly to customer inquiries

Confer with customers about concerns with services

Maintained accurate and current customer account data with digital information updates

Updated and maintained information in customer accounts according to CRM

Fast-paced office for English and Hindi, speaking candidate

Create case logs, record information, establish resolution time, follow-up on issues, and escalate

complex issues

Guide customers through the resolution of technical issues.

Engaging With Customer/ partners about their Query About the product

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Marg
Location(s): Delhi, NCR

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Keyskills:   Customer Support accounting software support Tally Voice Process Marg

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Marg ERP

MARG ERP Ltd. has its expertise in providing the perfect customized Inventory, Accounting and Digital Payment solutions for all SMEs & MSMEs through online & offline services. What We Do? Marg ERP Ltd. is a leader in the business software products arena. We specialise in Pharma & FMC...