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Customer Service Representative Job in JDM @ Jdm Consultancy

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 Customer Service Representative Job in JDM

Job Description

    Dear Candidate,

    We have Urgent Hiring in Customer Service International for Following Companies : 

    Teleperformance, Admiral Solutions, IGT Solutions, Zomato , Majorel and Tech Mahindra

     

    Process : Voice/ Non Voice/ Email /Chat/ Blended 

     

     Roles and Responsibilities :

    _Conducting customer satisfaction surveys to understand what areas of the company's services need improvements

    _Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution

    _Dealing with customer issues and churning out an easy-to-follow solution

    _Helping customers choose the right product for their requirements and budget

    _Handling customer concerns and complaints in a timely manner

    _Establishing a positive rapport with all clients and customers in person or via phone

    _Interacting with customers to ensure they have a desirable and shareable experience

     

    Job Details : 

    Designation : Customer Service Representative

    Process : International Process

    Location : Gurugram/Noida 

    Free Transport:  Both Side 

    5 Days Working

    Free Meal 

    • Package : upto 45,000 CTC PM+ Incentives + Bonus + Perks + Transport (*Depends on the Experience)

     

    Eligibility :

    _Minimum 6 Months Experience in International BPO 

    _Must have Good Communication Skills

    _Grad/UG Both Can Apply

    _Immediate Joiner

    _Must Know MS Word, MS Excel and Basic Computer Knowledge

    _Must possess the ability to work and research/ resolve issues independently

     

    Interested Candidates Can Send their Resume on hidden_email

    or

    Send Resume at Below No.

    HR  - hidden_mobile

     

     JDM Consultancy 

    Choose the Best, Out of the Best

     

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Service Representative Job in JDM

Contact Details:

Company: Jdm Consultancy
Location(s): Delhi, NCR

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Keyskills:   inbound process voice process international call center customer service representatives bpo customer care executive

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