Development experience with SOAP, RESTful API, scripting with ServiceNow
Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists etc...
Have worked on multiple integrations of ServiceNow-Monitoring Tools
Agent workspace and Chat configuration
Past experience with instance upgrade and patching is a plus, but not required
Hands on experience with ServiceNow CSM, ITSM, and Service Portal
3 years of hands-on experience with ServiceNow in Support role (Incident, Problem and Change management)
Some experience in ServiceNow development, implementation, integration, javascript, UI policies, UI action, work flow, business rule, client script
Identify system deficiencies and recommends solutions continual service improvements
Functional understanding of OpenFrame / CTI technology
Functional understanding of NOW Experience UI Framework
Functional understanding of JMS integrations
Functional understanding of internationalization (i18n)
Certification (added advantage) :- CSA, CSM
Shift timins - US Shift**
To step up for the interview, Share your updated resume to bh*************s@in******s.com
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QA, Role Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full time