Proven experience as a Monitoring Tool Administrator with a focus on Nagios and New Relic. Strong knowledge of New Relic APM, Infrastructure, and Synthetics. Familiarity with application architecture, cloud services, and microservices. Excellent problem-solving and communication skills. Ability to work collaboratively and independently. Understanding of creating the muting rules during the maintenance mode. Experience in onboarding Applications,servers,infrastructure to New Relic and Nagios. Experience in integrating the cloud platforms (AWS, GCP) with the New Relic and Nagios tool. Interact with customers/ different stakeholders to understand and configure monitoring thresholds, alerts, and policies. Experience in Creating Dashboards and configuring thresholds in New Relic Good knowledge of configuring and fine-tuning thresholds based on the requirement Knowledge of Configuring webhooks, SNOW, other notification methods in New Relic to Integrate with ITSM tools Good Experience in Troubleshooting issues related to Nagios and New Relic Should have a good understanding of costing involved in New Relic configurations Should provide Inputs to integrate New Relic with ITSM products Good knowledge of OS monitoring, NCPA, NRPE, Application monitoring, service monitoring Experience in monitoring of the network devices using ICMP and SNMP. Understanding of integrating the Nagios tool with ITSM Tools (Preferably Cherwell and ServiceNow) Must have client-facing role earlier Good Oral and written communication Willing to learn New Technologies,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: New Relic Job in Thinqor solutions at Noida