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Dispute Expert Job in Provana India Private

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 Dispute Expert Job in Provana India Private

Job Description

     

    Responsibilities:

    • Review dispute files received daily, ensuring adherence to client SOPs and guidelines.
    • Investigate disputes thoroughly, ensuring accuracy and compliance with established procedures.
    • Conduct various internal audits to ensure compliance with regulatory rules, client requirements, and internal policies.
    • Ensure accounts that impact consumers or are subject to regulations are properly handled.
    • Ensure all processes comply with relevant regulations, including those that touch consumers or are governed by specific rules.
    • Identify any discrepancies or non-compliance issues and recommend corrective actions.
    • Maintain clear documentation of dispute investigations and audit findings.
    • Prepare reports summarizing findings, actions taken, and any areas of concern.

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Back Office Operations
Functional Area: Not Specified
Role/Responsibilies: Dispute Expert Job in Provana India Private

Contact Details:

Company: Provana India
Location(s): Noida, Gurugram

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