Desired Candidate Profile
Fortue 500 co's hiring for BPO - voice process for US Shift
Location - Hyderabad, Hi tech city(Telephonic interview for outstation candidate)
Chennai - Sal upto 27k take home Mumbai - Andheri East (Sal upto 5lpa)
Hyderabd - max salary is 26k home home
Mumbai - max salary is 35k take home (Andheri East)
Kolkata - Day Shift
Outstation candidate telephonic interview id conducted.
Required Skills / Experience:
Excellent verbal and written communication
Freshers or any experience in BPO preferred.
Exceptional problem-solving skills and ability to navigate challenging situations in a professional manner.
Excellent organizational skills ability to prioritize, manage, multi-task, and execute projects cross-functionally.
Able to apply non-linear thinking to problem-solving.
Should be able to work in Rotational shifts
Responsibilities:
Understand and become conversant in a relatively large software application
Understand, interpret, reproduce, and diagnose customer problems. Perform Root cause Analysis
Teach solutions to customers.
Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records in case tracking system.
Work with members of the team and other departments/teams to resolve product issues.
Meet individual case management, and contractual metrics
Benefits :
Cab facilities
Excellent Growth
Salary - 13500 take home to 25600 take home for experience + Performance allowance
No. of vacancies: 400
If interested please contact Varsha 7200847***. Get your interview scheduled before you walk-in.
Please refer your friends and colleagues.
Thanks,
Varsha
7200847***
Contact Details:
Keyskills:
Technical Support
networking
voice process
sutherland
sitel
wipro
serco
mcafee
netgear
exl
lenovo
dell
google
microsoft
ms
Fresher
bpo
Call Center
ibm
hcl
cts
tcs
satyam