It Associate Job In Mackenzie Modern It
- Mackenzie Modern It
- 5 to 8 Yrs
- Bengaluru
- 11 months ago
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Job Description
Job Description
Technical Support: Provide frontline technical support to end-users via phone, email, or in-person
Troubleshoot hardware, software, and network issues, and resolve them in a timely manner
Hardware and Software Installation: Install, configure, and maintain computer hardware, software applications, and peripheral devices such as printers and scanners
System Administration: Assist in the administration of servers, user accounts, and security settings
Perform routine maintenance tasks, such as system updates and backups
Network Support: Assist with network infrastructure setup and troubleshooting
Configure routers, switches, and firewalls as needed
Monitor network performance and address connectivity issues
Documentation and Training: Maintain documentation of IT systems, processes, and procedures
Provide training and guidance to end-users on using IT resources effectively
IT Asset Management: Manage inventory of IT assets, including hardware, software licenses, and other equipment
Track procurement, deployment, and retirement of IT assets
Security Compliance: Ensure compliance with IT security policies and procedures
Implement security measures to protect against unauthorized access and data breaches
Vendor Management: Coordinate with external vendors and service providers for technical support and procurement of IT products and services
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: IT Operations / EDP / MISFunctional Area: Not SpecifiedRole/Responsibilies: It Associate Job In Mackenzie Modern ItContact Details:
Company: Mackenzie Modern ItLocation(s): Bengaluru
Keyskills: desktop engineering desktop support compliance computer hardware network support it asset management networking
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