Senior Executive Job In Mackenzie Modern It

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Senior Executive Job In Mackenzie Modern It

Mackenzie Modern It
3 to 7 Yrs
Bengaluru
11 months ago
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Job Description

Role & responsibilities

Recommend and advise on best practices of picking and packing to improve Cx experience.
Advise partner stores on mechanisms/ processes leading to correct picking/ packing/ billing of Cx orders using appropriate tools and dashboards.
Guide partners on proper usage of dashboards and other portals to prevent any inaccuracies leading to Cx impact.
Assess the quality of Pods on cleanliness, hygiene and DE issues and suggest measures to enhance smooth Ops leading to better Cx experience.
Advise partner stores on speed perception and order fulfillment. Recommend best practices of the same to improve Cx.
Provide recommendations to partners for continuous improvement on delivering best Cx metrics.
Provide recommendations on the training aspects required to deliver/improve Cx metrics.
Provide recommendations to the partners regarding the change in demand pattern/ spike in order volumes due to holidays/ peak season and suggest/ propose measures to prevent any Cx impact.

Employement Category:

Employement Type: Full time
Industry: Retail
Role Category: Merchandising / Sourcing
Functional Area: Not Specified
Role/Responsibilies: Senior Executive Job In Mackenzie Modern It

Contact Details:

Company: Mackenzie Modern It
Location(s): Bengaluru

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Keyskills: retail operations fmcg operations store management team management store operations manager

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Mackenzie Modern It

MACKENZIE MODERN IT SOLUTIONS PVT LTD

Senior Executive Job In Mackenzie Modern It

Home > Merchandising / Sourcing