Job Title: Customer Service Associate Department: Customer Service Location: [Raipur, Chhattisgarh] Job Type: Full-time Job Purpose: We are seeking a highly motivated and customer-focused individual to join our customer service team as a Customer Service Associate. The successful candidate will be responsible for providing exceptional customer service to our clients via phone, email, and chat. Key Responsibilities: - Respond to customer inquiries and resolve issues via phone, email, and chat - Provide accurate and timely information to customers regarding products and services - Troubleshoot and resolve customer complaints in a professional and courteous manner - Maintain accurate records of customer interactions using our CRM system - Collaborate with internal teams to resolve customer issues and improve overall customer experience - Meet or exceed customer satisfaction and productivity targets Requirements: - 12th pass - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously - Ability to learn and adapt to new systems and processes quickly Desirable: - Graduation degree - 12th Pass out freshers anyone What We Offer: - Competitive salary and benefits - Opportunities for career growth and professional development - Collaborative and dynamic work environment - Recognition and rewards for outstanding performance How to Apply: If you are a motivated and customer-focused individual, please submit your resume and cover letter to Email We look forward to hearing from you Job Type: Fresher Benefits: Leave encashment Schedule: Day shift Joining bonus Language: Hindi (Required) Work Location: In person,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not SpecifiedRole/Responsibilies: Customer Service Associate Job in upboardstart