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Customer Support Job in United HR Solutions

Home > Customer Service (International)

 Customer Support Job in United HR Solutions

Job Description

    Company Details:

    Our client company is your trusted finance outsourcing business partners. They are harness numbers, unleash cost-saving strategies, and drive operational efficiency. With their outsourced accounting services, we become your reliable ally, ensuring precise and punctual results.

     

    Job Profile: -

    • Handle customer inquiries via phone, email, and chat regarding financial services, transactions, and account management.
    • Provide accurate information on finance-related queries, including billing, payments, and account statements.
    • Assist clients in resolving account discrepancies, processing requests, and troubleshooting financial issues.
    • Collaborate with internal teams to escalate and resolve complex financial concerns.
    • Maintain a record of customer interactions, transactions, and follow-ups in CRM systems.
    • Ensure compliance with financial regulations and company policies in all customer interactions.
    • Identify opportunities to enhance customer experience and suggest process improvements.

     

    Desired Candidate: -

    Any graduate with 1-3 years in customer service, preferably in finance, banking, or outsourcing services.

    Strong communication and problem-solving skills. Ability to multitask and work in a fast-paced environment.

     

    Contact Person: -

    Neha Sharma

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Employement Category:

Employement Type: Full time
Industry: Financial Services
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Job in United HR Solutions

Contact Details:

Company: United HR Solutions
Location(s): Ahmedabad

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Keyskills:   handling client calls handling customer queries non voice process customer service voice support customer support handling customer calls voice process

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United HR Solutions

United HR Solutions Pvt. Ltd. (Estd. 1986) focusing mostly in “Executive Search” for Managerial & Top management positions in all disciplines viz Finance, Marketing, Engineering, HR and IT. Maintaining high standards of ethics and fair play has become, our working philosophy, which...