Collection Executive Job In Digitalcube
- Multitech Solutions It
- 1 to 3 Yrs
- Delhi, NCR
- 9 months ago
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Job Description
- Manage debt recovery across different buckets by engaging with customers via phone,WhatsApp, email, and other references.
- Send professional email communications for debt collection and follow-up.
- Maintain accurate and up-to-date records of all customer interactions using the companys CRM software.
- Address and resolve customer payment issues, escalating complex cases to senior staff when necessary.
- Build strong relationships with customers to encourage timely payments and resolve outstanding issues.
- Collaborate with internal teams to ensure smooth and effective resolution of customer Queries.
Job Description:
Designation: Collection Executive
Location: Saket Delhi
Experience Required:6months to 2year
Job Profile :
We are looking for a proactive and dedicated Tele Collection Executive to join our team in Saket. The role involves managing debt collection processes through phone calls, WhatsApp,email, and references, with a focus on education loans.
Key Responsibilities:
Desired Skills and Qualifications:
Experience: 6 months to 2 years in collections, credit control, debt recovery, or telecalling.
Communication: Strong verbal skills in both Hindi and English (additional languages are a plus).
Technical Proficiency: Basic computer knowledge and familiarity with social media and email communication.
Interpersonal Skills: Ability to multitask, manage customer relationships, and resolve issues effectively.
Independence: Ability to work independently with minimal supervision and manage priorities efficiently.
Employement Category:
Employement Type: Full timeIndustry: Financial ServicesRole Category: Finance / Accounts / TaxFunctional Area: Not SpecifiedRole/Responsibilies: Collection Executive Job In DigitalcubeContact Details:
Company: DigitalcubeLocation(s): Delhi, NCR
Keyskills: credit control debt recovery
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