Hiring For International Voice Process
- IntouchCX
- 1 - 3 years
- Hyderabad
- 11 months ago
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Job Description
Job descriptionGreetings From Intouch CX!!
We are hiring for International voice Process (Immediate Joiners are preferred )( Customer support) Eligibility:
- Experience Min 1Year of Support with international Clients
- A post-secondary degree in any major Institute
- Fluency in spoken English
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
- The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
- Excellent communication skills and high emotional intelligence
- Excellent problem solving and customer service skills
- Strong analytical & Interpersonal skills
- The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure
- A flexible schedule Must be okay to work nights
Benefits of working as a Customer Service Associate:
- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- Transport while working on-site Medical Insurance
- PF and ESI / Health Insurance
- 2 way transportation both pick up & drop
- Incentive plans based on performance
- 5 working days with 2 week offs
Preferred Skills/Abilities/Exposure:
- Graduate/Post Graduate/UG is Also Fine (Note: Not Pursuing Graduation)
- Should possess effective and excellent communication skills (Verbal & Written)
- Willing to work in Rotational Shifts, Night Shifts & Graveyard Shifts
- 100% Work from Office
- Work Location: Hyderabad (Kokapet or Raheja Mind Space)
- Interested Candidates can share your CV : mu**************i@in*****x.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & Operations, Role Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Full timeContact Details:
Company: IntouchCXLocation(s): Hyderabad
Keyskills: BPO Bpo Voice E-commerce Voice Process International Process International Voice
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IntouchCX
About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...
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