Cloud Administrator - Chennai - Adecco India

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Job Summary:

As a member of the IT Service Desk Tier 3 team, you will be expected to resolve escalated incidents and requests in support of lower tiers as well as perform proactive tasks as designated.

Experience with troubleshooting and supporting a variety of technologies, either on-premise in remote locations or in the cloud is required.

Ability to perform both documented and non-documented tasks, including troubleshooting, is required.

Desire to learn and develop new skills, pursue a problem or investigation to its conclusion, and a willingness to support a worldwide team by performing other duties as needed.

Certifications in Windows Server, Azure, or AWS administration desired

Additional certifications in ITIL or cybersecurity are a plus but not required

Excellent written and verbal English language skills

Technical Skills desired include any of the following:

• Windows server administration
• Azure
• Office 365
• DNS
• Exchange
• AWS
• Hyper-V
• ESX
• Backup and storage management concepts
• Troubleshooting skills
• Ability to use and update documentation in support of recurring maintenance tasks

Ability to work IST, UK, or US-Eastern business hours. May need to work extended hours when necessary.