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Customer Experience Associate @ Conduent

Home > Customer Success, Service & Operations - Other

 Customer Experience Associate

Job Description

Role & responsibilities

  • Minimum 0 -1 years of experience in Voice Process (Inbound or outbound calls)
  • Good English verbal and written skills required
  • Preferred candidates with experience in BPO Industry
  • Provide product and service information to customers
  • Identify and escalate issues to supervisors.
  • Respond to customer's issues on TAT
  • Graduation and PUC candidates can also be considered
  • Willing to work in night shifts (US time zones)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Conduent
Location(s): Bengaluru

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Keyskills:   Voice Process Customer Support Communication skills Inbound Calls Customer Handling

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Conduent

Conduent €“ a $6 billion company that supports the world€™s largest brands €“ offers a stable environment, solid benefits, and startup attitude that lets you map your own future. Here you€™ll be a hero to people around the world when they need one the most. Conduent is proud to of...