Experience:
Proven experience as a ServiceNow Developer with a focus on SAM (Software Asset Management).
Strong understanding of ServiceNow modules (SAM, ITSM, and others).
Hands-on experience in ServiceNow scripting (JavaScript, Glide API, etc.) for automation and customization.
Technical Skills:
Expertise in ServiceNow SAM Module setup and configuration.
Experience with ServiceNow Discovery and integration with asset management systems.
Solid understanding of ITIL processes and how they integrate with SAM and ServiceNow.
Knowledge of software licensing models, compliance, and reporting best practices.
Soft Skills:
Strong analytical and problem-solving skills.
Excellent communication skills to collaborate with stakeholders and cross-functional teams.
Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
Certifications (Preferred):
ServiceNow Certified Application Developer.
ServiceNow Certified Implementation Specialist SAM.

Keyskills: sam itil servicenow cmdb incident management
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