Lead Software Engineer (Backup and Recovery)
- UKG
- 5 - 8 years
- Noida, Gurugram
- 10 months ago
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Job Description
Role: Lead Software Engineer (Backup and Recovery)
Location: Noida
About UKG:
UKG is a leading provider of HR, payroll, and workforce management solutions for all people. We are committed to delivering innovative technology and exceptional service to our customers.
Role Description:
UKG is seeking a highly motivated and skilled Cloud Infrastructure Engineer to join our experienced Backup and Recovery team. This role focuses on the administration, support, and optimization of our backup infrastructure within a 24x7 Cloud and Hosted Operations Center. The ideal candidate will possess a strong understanding of backup tools, strategies, and disaster recovery principles, coupled with a proactive approach to problem-solving and a commitment to continuous improvement.
Responsibilities:
- Backup Infrastructure Management:
- Administer and support the backup infrastructure, including Commvault and other backup solutions.
- Deploy, configure, and maintain backup solutions across various environments.
- Monitor backup jobs, ensuring successful completion and addressing failures promptly.
- Perform regular backup and recovery testing to validate data integrity and recoverability.
- Should be able own audit walkthroughs and aware of SOC compliance is a must.
- Should be a able to lead a team and show focus and calm during the work hours
- Disaster Recovery:
- Deploy, support, and test disaster recovery solutions involving multi-datacenter replications.
- Participate in disaster recovery planning and execution.
- Troubleshooting and Problem Resolution:
- Troubleshoot and resolve backup-related issues, including root cause analysis (RCA) to prevent recurrence of Windows OS server issues.
- Manage escalations within the OS environment.
- System Administration:
- Maintain and administer Windows Server environments.
- Apply knowledge of VMware for virtualized infrastructure management.
- Operational Excellence:
- Review daily status reports and address any identified issues.
- Implement processes to standardize IT practices and procedures, capacity planning, and risk mitigation.
- Provide monthly forecasts and planning for backup infrastructure capacity.
- Track and report on weekly backup success rates, ensuring stable performance.
- Collaboration and Communication:
- Collaborate with Technical Operations and other teams to coordinate and resolve issues.
- Present security audit findings and implement security controls.
- Work with infrastructure teams to fine-tune system configurations.
- Communicate effectively within a multi-location team environment.
Qualifications:
- Bachelors degree in Computer Science or a related field.
- 7 years of experience in a medium to large IT environment.
- Excellent communication and interpersonal skills.
- Technical Skills:
- Proficiency in administering and deploying Commvault or similar enterprise backup solutions.
- Strong knowledge of Windows Server operating systems.
- Solid understanding of VMware virtualization technologies.
- Experience with disaster recovery planning and implementation.
- Strong knowledge of backup strategies.
- Experience with troubleshooting windows server related issues.
- Desired Attributes:
- Ability to work effectively in a 24x7 operational environment.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information Security, Role Category: IT Infrastructure ServicesRole: Data Centre Ops and Server ManagementEmployement Type: Full timeContact Details:
Company: UKGLocation(s): Noida, Gurugram
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