Accenture,Infosys salary upto 50k with 50k joining bonus Call Aditi @ Accenture Infosys

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Accenture,Infosys salary upto 50k with 50k joining bonus Call Aditi

Accenture Infosys
0 - 5 years
Bengaluru
9 months ago
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Job Description

Roles and Responsibilities

Handle customer calls to resolve their queries and concerns.
Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex customer issues that require escalation.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
Freshers And Any experience is FINE

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Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: AccentureInfosys
Location(s): Bengaluru

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Keyskills: Education bpo CSR Query Calls Calling Process Inbound associate executive Customer Support CSE Escalations handling Complaints Voice customer International Resolution

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₹ -7 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Accenture Infosys

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborat...

Accenture,Infosys salary upto 50k with 50k joining bonus Call Aditi @ Accenture Infosys

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