Iam -ops Support Broadcom/ca Tools-siteminder @ Changeleaders

Job Description

Job Description:

We are seeking an experienced IAM Operations Support Engineer with 5 to 13 years of experience to manage and maintain Identity and Access Management (IAM) platforms, focusing on Broadcom/CA tools including SiteMinder. The role involves supporting ongoing operations, resolving incidents, and ensuring high availability and performance of IAM systems for end-users and enterprise applications.

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Key Responsibilities:

• Support IAM operations including monitoring, troubleshooting, and resolving incidents and service requests

• Ensure continuous availability and performance of IAM platforms

• Manage and maintain Broadcom/CA IAM tools including:

  • SiteMinder

  • Multi-Factor Authentication (MFA) / Advanced Authentication

  • CA Directory

  • Identity Manager

  • Access Gateway

  • API Gateway

• Support additional IAM tools and services like:

  • LexisNexis ThreatMetrix (TMX)

  • Microsoft Active Directory

  • Public Key Infrastructure (PKI)

  • Azure Access Management

  • Azure MFA

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Required Skills & Experience:

• Strong hands-on experience with Broadcom/CA IAM tools

• Working knowledge of Active Directory, PKI, and Azure Identity Services

• Familiarity with ThreatMetrix (TMX) integration and support

• Understanding of identity lifecycle management, authentication, and authorization

• Good analytical and troubleshooting skills

• Ability to work in a rotational shift environment, including night shifts

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Nice to Have:

• Experience with IAM tools beyond Broadcom (e.g., SailPoint, Okta, ForgeRock)

• AWS IAM and general AWS services knowledge

• Scripting or automation experience for IAM tasks

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Additional Notes:

Candidates with solid IAM experience (even if not exclusively on Broadcom tools) are encouraged to apply, provided they demonstrate strong adaptability and understanding of identity systems.

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Keyskills:   siteminder api gateway