Digital Marketing Executive @ Malabar Gold

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Digital Marketing Executive

Malabar Gold
2 to 6 Yrs
10 months ago
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Job Description

Job Description Actively monitor and review user comments, suggestions, feedback and complaints across social handles and platforms manually and using the related tools wherever possible. Promptly respond to negative comments, feedbacks, redressing complaints within specified turn-around time thus making the user journey with the brand worthwhile. Candidate will have to ensure quick resolution and attention to these customers by coordination with internal teams. The candidate will be the escalation point as well for other forms of customer servicing. Share the brand comments real-time with the central digital team Responsible for understanding, analysing, measuring and reporting of brand health and sentiment. Job Types: Full-time, Permanent Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Quarterly bonus Yearly bonus Experience: Total: 2 years (Preferred),

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Digital Marketing Executive

Contact Details:

Company: Malabar Gold
Location(s): Kerala,

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Keyskills: Social Media Management Customer Service Brand Management Communication Skills Analytical Skills

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Malabar Gold

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Digital Marketing Executive @ Malabar Gold

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