Helpdesk Support Executive @ Dreamwide Immigration

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Helpdesk Support Executive

Dreamwide Immigration
1 to 5 Yrs
9 months ago
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Job Description

Interested candidates can mail their updated CV at hidden_email at the earliest Responsibilities Respond to customer inquiries and resolve their issues via email, phone, or chat. Assist customers with placing orders, tracking shipments, and processing returns. Provide product information and recommendations to customers. Collaborate with other departments, such as shipping and billing, to ensure timely and accurate order fulfillment. Maintain accurate records of customer interactions and transactions. Identify and escalate complex issues to senior representatives or supervisors. Stay up to date with product knowledge and industry trends to provide excellent customer service. Meet and exceed customer satisfaction goals and performance metrics. Continuously improve customer service processes and procedures. Job Type: Full-time Benefits: Cell phone reimbursement Schedule: Day shift Application Question(s): Do you have a laptop What is your salary expectations Experience: E-commerce: 1 year (Required) Customer service: 1 year (Required) Work Location: In person,

Employement Category:

Employement Type: Full time
Industry: Internet / E-Commerce
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Helpdesk Support Executive

Contact Details:

Company: Dtroffle
Location(s): Agra,

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Keyskills: Customer service Ecommerce

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Dreamwide Immigration

We specialize in helping individuals and families navigate the complex process of immigration and job search in top destinations worldwide

Helpdesk Support Executive @ Dreamwide Immigration

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