Manager- Communication & Marketing @ ChangeX Services

(A) Communication And Marketing Strategies

• Develop and implement integrated communication and marketing strategies
• Content strategist for all marketing collaterals, including Newsletters, PPTs, Emailers.
• Be the point person for all content-related requirements from various units within the organization and also for all client-related deliverables.
• Formulate, direct and coordinate marketing activities and policies to promote products and services, working with digital and communication managers and officers.
• Devise new revenue-generating ideas: create and implement new initiatives, analyze cost/benefits to make the MarComm unit a self-sustainable department.
• Prepare pitches for BD, Program, Validation etc. and prepare go-to-market strategy for new products.
• Grow the organization as a specialist in managing sustainable communication and outreach activities.
• Plan and manage cause -based marketing campaigns to facilitate fundraising.
• Plan promotional materials, emailers, and other marketing materials for market penetration.
• Identify strategies to reach new audiences and generate business leads.
• Support and drive fundraising for Humanitarian Response.
• Manage and market Hub & Spoke model for Communication Management.
• Develop and implement integrated communication and marketing strategies for products and services
• Managing the customer journey (customer relationship management).
• Identifies marketing opportunities by identifying donor requirements; competitor's strengths and weaknesses
• Provide communication advisory support to clients.
• Provide and network with organizers of relevant forums, including nominating clients as Speakers of important events to help build their profile.
• Lead on significant tie-ups with fundraising opportunity.
• Provide branding benefits to the organization through strategic positioning of the organization in relevant forums, summits, etc.

(B) Social Media Management

• Manage all content on the website to reflect all the products and services are strategically positioned, and to generate leads through high website traffic.
• Manage content on all social media channels including Facebook, Twitter, LinkedIn, YouTube, Google +, Instagram.
• Design and manage campaigns by providing all content and innovative ideas to make the campaign successful.

(C) Brand management

• Help make sure that the organization's philosophy, mission and vision are pertinent and practiced throughout the organization transmitting the organization's values, vision and direction.
• Plan and implement marketing collaterals. Ensure all external communication pieces contain a consistent brand image and will enhance the organization's image and position within the marketplace.
• Ensure articulation of organization's desired image and position, assure consistent communication of image and position throughout the organization.
• Responsible for editorial direction, design, production and distribution of all organization publications.
• Coordinate the appearance of organization print and electronic materials such as letterhead, use of logo, brochures, etc.

(D) Public Relation Management

• Serve as the primary contact for all media inquiries and selectively coordinate interviews with key publications.
• Grow database of industry-specific national and international media contacts.
• Track coverage of press releases and other publications written by/about the organization and generate board reports of coverage.
• Stay informed of market drivers and industry trends identified through competitor and news monitoring.

(E) Leadership and External Representation

• Represent the organization at various national and international forums in the fundraising and corporate philanthropy space.
• Build linkages with Government/ Ministries / Department to grow the profile of the organization and enhance scope of leveraging the relationship to benefit organization.
• Manage and build Thought Leadership profile through nominating senior management for speaking slots.

(F) Event Management

• Conceptualize and execute events including planning and budgeting, etc.
• Manage and ensure the smooth execution of events - Conceptualizing the theme and flow of events - managing end-to-end logistics before and on the day of the event.
• Manage and execute outreach to speakers, guests, the press, etc.
• Supervise/create collateral required for the event - Communicate the outcome of the event to different stakeholders - the press, speakers, attendees, clients, etc.
• Assist other members of the team with events planning, social media/website management, marketing campaigns and other tasks as needed.

• Graduate/ Postgraduate in mass communication/ journalism/marketing/ business management.
• Minimum 8+ years of experience in media/ corporate sector.
• Strong marketing acumen and analytical skills.
• Experienced in managing campaigns.
• Extremely strong writing and presentation skills.
• Experience overseeing then design and production of print materials and publications.
• Experience of developing and managing a diverse set of relationships.

• Exposure to both the private sectors companies and non-profits.
• Entrepreneurial skills with strong commercial skills and a passionate belief in delivering impact.
• Strong influencing and negotiating skills.
• Excellent communication skills, including the gravitas to represent the organization at the highest levels within companies and governments and to speak publicly and confidently about philanthropy to corporates and at events.
• Strong attention to detail and ability to deliver high-quality written outputs.