Customer Relationship Management (CRM) @ careerplus

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Customer Relationship Management (CRM)

careerplus
4 to 8 Yrs
9 months ago
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Job Description

JD for CRM 1) Collecting and analyzing customer data 2) Using CRM systems to manage relationships 3) Developing new ways to meet customers needs 4) Handling customer complaints 5) Overseeing the interactions between customers and key team members. 6) Creating and executing retention campaigns, contract renewals 7) Collaborating with sales, marketing and operations teams to improve the customer experience 8) Cross-selling and Upselling Location: Meerut (UP) India Female candidate required Requirement: 03 Education: Graduate + PG (Mktg) Experience 4 to 5 years in relevant field Job Type: Full-time Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Yearly bonus Experience: Customer service: 4 years (Required) Language: English (Required) Work Location: In person,

Employement Category:

Employement Type: Full time
Industry: BFSI
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Customer Relationship Management (CRM)

Contact Details:

Company: Career Plus
Location(s): Meerut,

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Keyskills: Customer service Complaint handling Upselling Crossselling

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Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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Customer Relationship Management (CRM) @ careerplus

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