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Customer Support Representative @ Ebix

Home > Customer Service (Domestic)

 Customer Support Representative

Job Description

    • Manage large amounts of incoming phone calls
    • Generate sales leads
    • Identify and assess customers needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets and call handling quotas
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Representative

Contact Details:

Company: Ebixcash Global
Location(s): Hyderabad

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Keyskills:   customer service sales customer relationship cold calling

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₹ 0 to 1 Yr

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Ebix

Established in 1989, EbixCash Global Services is today recognized amongst the first independent customer retention and customer response organizations in India, with a variety of BPO, CRO and HRO offerings via nine contact centers across the country. The company serves industries and clients that ha...