Role and Responsibily Supervising and guiding the service team: This includes training, mentoring, and motivating service representatives to deliver high-quality service. Developing and implementing service policies and procedures: Ensuring consistency and effectiveness in service delivery. Setting customer service objectives and goals: Aligning team efforts with overall business objectives. Hiring, training, and performance management: Recruiting, onboarding, and evaluating service staff.,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Service Manager