Customer Support Executive @ Sutherland

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Customer Support Executive

Sutherland
0 - 3 years
Hyderabad
11 months ago
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Job Description

Hiring for International Voice Process Freshers & Experienced

Company: Sutherland Global Services

Position: International Voice Process (Full-Time, Permanent)

Industry: BPO / Call Centre

Location: On-site (No virtual interviews)

Job Responsibilities:

We are seeking candidates for our International Voice Process role, responsible for handling customer calls from various countries. The role involves providing product, service, or technical support to resolve customer inquiries effectively.

Perks & Benefits:

Enhance emotional intelligence and communication skills.
Gain in-depth knowledge of products/services.
Build transferable skills applicable across industries.
Develop problem-solving abilities.
Two-way cab facility available (night shifts only, within a 15km radius).

Preferred Candidate Profile:

Fluency in English is mandatory.
Strong communication skills.
Open to freshers and experienced candidates.
Education: Graduates, Undergraduates, and Postgraduates can apply.
Willingness to work in 24/7 shifts with rotational week-offs (5 working days per week).
Comfortable with on-site work (WFO).
Immediate joiners preferred.

Interview Process:

HR Screening Round
Assessment (Voice & Versant)
Operations Round

Documents to Carry:

Updated Resume
Hard Copy of Aadhaar Card/Any Govt recognized ID Proof

Application Process:

Interested candidates can share their resumes and Contact HR Manasa/Sundara for a telephonic interview and further inquiries.

Contact Person: HR Manasa/Sundara

Contact Number: +91 9515227***

Interview Location:

Sutherland Global Services

NSL Arena Towers

Address: Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039

Please mention "HR MANASA" as the reference ID on your resume.

https://g.co/kgs/94aFXKE

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Sutherland
Location(s): Hyderabad

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Keyskills: Fluent English Excellent Communication In English International Voice Process ICSE

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₹ -3.5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Sutherland

\n\nTech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes.

Customer Support Executive @ Sutherland

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