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Customer Care Executive @ STARTEK

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 Customer Care Executive

Job Description

Hello Folks

Greetings From Startek!!!


If you are looking forward to make your career in a multinational BPO or looking for job change, then this is the right platform. Come and join us. We'll help you succeed.


Location -Noida

Roles and Responsibilities

  • Listen to customer's concerns, issues and question,.
  • Maintain a positive attitude and calmly respond to customer's complaints.
  • Prepare customer reports by gathering data collected during customer interactions.
  • Resolve customer's concerns and answer customer's questions to your best ability.
  • Refer issues and questions to managers if necessary.
  • Attract potential customers by answering product and service questions and suggesting information about other products and services.
  • Ensure customer satisfaction and provide professional support.

Desired Candidate Profile

  • Under Graduate/Graduate/Post Graduate/ Experienced/Fresher can apply.
  • Must be flexible with rotational shifts.
  • Excellent communication skills.
  • Should be comfortable with work from office.

Interview Mode: Walk in/Virtual.

Salary Slab :- 2.76 LPA

Noida


Interested candidates can connect on 9696598***(timings 10 AM-6 PM) or you can share resume on the same WhatsApp number anytime.

Regards,

Shaheen Ayub

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Startek
Location(s): Noida, Gurugram

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Keyskills:   BPO Blended Process Chat Support Non Voice Process Semi Voice Email Process Chat Process Domestic Process

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₹ 2.25-2.75 Lacs P.A

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STARTEK

www.startek.com