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Immediate Opening@sutherland For UK Voice @ Sutherland Global

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 Immediate Opening@sutherland For UK Voice

Job Description

Dear Candidates,

Greetings from Sutherland!!!

We have openings for UK Voice Process.

Contact Vandhana HR(7358370***).
Only Telephonic Interview and No Walkins.


Roles and Responsibilities:

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Maintains financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed.

Customer Service Representative Skills and Qualifications:

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

Benefits:

Cab facilities (Within the boundary limits)
Excellent Growth
Huge Incentives

Job location : Chennai

Shift : rotational night shift and rotational week off.

Vandhana HR
Sutherland

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Sutherland Global Services Private Limited
Location(s): Chennai
Website: https://www.sutherlandglobal.com

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Keyskills:   matric sitel chettinad customer service aviation teleperformance Voice Process Inbound sales customer support hcl kendriya Communication Skills international voice process ibm outbound anglo airlines velammal cbse

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₹ 2,00,000 - 3,00,000 P.A

Sutherland Global

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