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Executive - Finance Operations (Payment Gateway) @ Cleartrip

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 Executive - Finance Operations (Payment Gateway)

Job Description

  • Processing of manual refunds to the customer s account through the payment gateway for the cancelled /Failed trips on Salesforce tool
  • Processing the refunds on payment gateways, DA, wallet (if any) and through NEFT
  • Handling customer complaints, queries and escalation on Salesforce / Zoho tool
  • Handling Internal CS team s queries
  • Maintaining accurate data of the processed transactions
  • Creating accounting entries for MEC
  • Accounting Bank entries for open items in BRS
  • Payment gateway log in creation "admin rights"

Requirement

  • Qualification- B.com graduate
  • Work Experience - Min of 1-2 yrs
  • Good in communication - Mandatory written communication
  • Excel knowledge - VLOOKUP , Pivot and short cuts
  • Basic accounting knowledge
  • Knowledge of Payment gateways (optional)

Job Classification

Industry: Travel & Tourism
Functional Area / Department: Finance & Accounting
Role Category: Accounting & Taxation
Role: Financial Accountant
Employement Type: Full time

Contact Details:

Company: Cleartrip
Location(s): Mumbai

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Keyskills:   Excel Accounting VLOOKUP payment gateways Financial operations Finance Executive Customer complaints accounting entries Salesforce

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Cleartrip

We come together each day to fulfill a promise of offering the single most comprehensive travel experience to users, through award-winning Mobile and Desktop solutions. With intuitive products that have the largest selection of flights and hotels, we keep customers at the center of everything we do.