Customer Success Associate ( Field Operation) @ Dozee

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Customer Success Associate ( Field Operation)

Dozee
0 - 2 years
Kolkata
11 months ago
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Job Description

Conduct product demonstrations at hospitals to showcase the capabilities and benefits of the device.
Product installation and provide troubleshooting support for devices.
Perform site assessments and communicate device requirements to the remote team.
Train healthcare professionals, including nurses and doctors, as well as patients, on the use of the Dozee device and the patient monitoring dashboard.
Coordinate with the remote team, providing detailed updates on activities conducted during site visits.
Establish and maintain strong relationships with healthcare professionals, ensuring effective communication and collaboration.
Assist in ad hoc operational task, as required

Requirements:

Graduation /Diploma ( Science / ITI preferred)
0-2 years of field operations/ field sales experience from healthcare or hospital industry.
Open to travel within the city .Open to working inside hospital wards and work in night shifts- occasionally as required.
Good communication skills and fluency in local languages
Prior experience of working with nurses/doctors is preferred
Candidate should have basic understanding of operating a computer

Job Classification

Industry: Medical Devices & Equipment
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Dozee
Location(s): Kolkata

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Keyskills: Automation Nursing Consulting Patient care Business excellence Healthcare Troubleshooting Operations RPM Analytics

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Dozee

Dozee is Indias 1st AI-based contactless Remote Patient Monitoring (RPM) Early Warning System (EWS) for continuous patient monitoring with a mission to develop deploy intelligent technologies, solutions, and networks to provide a continuum of care, early warning systems, and responses to save lives.

Customer Success Associate ( Field Operation) @ Dozee

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