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Customer Support Representative @ Conneqt

Home > Customer Service (Domestic)

 Customer Support Representative

Job Description

    Collection Executive / Collection Agent Voice Process (BPO)

    Outbound Calls: Make calls to customers with outstanding dues. Remind them of their pending payments politely but firmly.

    Debt Collection: Negotiate payment terms, settlements, or partial payments. Provide payment options or plans where applicable. Customer Interaction: Answer inbound queries related to payments.

    Handle objections or disputes professionally.

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Representative

Contact Details:

Company: Conneqt Business
Location(s): Mumbai

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Keyskills:   warm calling cold calling inbound process outbound calling communication skills outbound sales

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₹ 0 to 2 Yr

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Conneqt

Established in 2004, Conneqt headquartered in Bangalore is India’s leading Digital IT & BPM services provider, and a division of Quess Corp Limited (BSE: 539978, NSE: QUESS). At Conneqt we strive to help our customers in growing revenues, enabling efficiencies, and enhancing customer ex...