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Billing Analyst @ Maropost

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 Billing Analyst

Job Description

Everything we do is powered by our customers! Featured on Deloittes Technology Fast 500 list and G2s leaderboard, Maropost offers a connected experience that our customers anticipate, transforming marketing, merchandising, and operations with commerce tools designed to scale with fast-growing businesses
With a relentless focus on our customers success, we are motivated by curiosity, creativity, and collaboration to power 5,000+ global brands
  • Driven by a customer-first mentality, we empower businesses to achieve their goals and grow alongside us
    If youre ready to make a significant impact and be part of our transformative journey, Maropost is the place for you
  • Become a part of Maropost today and help shape the future of commerce!
    About The Position
    We are looking for a customer service focused Billings Specialist to work in our dynamic fast-paced environment
    In this role, you will provide administrative support to the finance and sales teams, ensuring efficient processing of orders and accurate invoicing
  • What You Will Be Responsible For
    Check billing details are accurate for all clients and ensure all customers are invoiced correctly and in a timely manner
  • Have a thorough understanding of all sales support systems used, including Stripe and Salesforce
  • Monitor various billing inboxes and respond to customer requests
  • To prepare and maintain billing documentation, updating customer contract summary
  • Review customer contracts, understand billing details and extract billing information
  • Work with different billing methods including license billing, usage billing, and subscription billing
  • Assist the finance department in various areas as required
  • Process cancellations, refunds and adjustments requested by customers and internal stakeholders
  • Liaise with credit control on all issues regarding invoice queries, accounts on stop, processing credit and re-invoicing when required
  • Be a proactive member of the team, including providing coverage and support for our Finance team
  • Support future system changes/implementation
    What You Will Bring To Maropost
    You have experience in billings/invoicing function role
    Experience in a fast paced, B2B/SaaS company is a strong asset!
    Experience with ERP system such as NetSuite is an asset
    Proficient Outlook, Excel
    Able to effectively build and cultivate strong internal and external relationships with various stakeholders across teams
    Experience in multi-entity environment would be an asset
    Team orientated with open communication style
    Able to learn quickly, strong organizational skills
    Willingness to learn new things
    Equal Employment Opportunist
    Maropost is deeply committed to promoting diversity, advancing equity and fostering a culture of inclusion
    Therefore, we invite applications from marginalised and equity-seeking groups
    Individuals seeking employment at Maropost are considered without regards to race, colour, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status
    Accommodations are available on request for candidates taking part in all aspects of the selection process
    Please feel free to reach out to the recruitment team for any accommodation requests or questions

    • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Finance & Accounting
    Role Category: Accounting & Taxation
    Role: Accounts Receivable Executive
    Employement Type: Full time

    Contact Details:

    Company: Maropost
    Location(s): Sahibzada

    + View Contact

    Keyskills:   erp sales support netsuite ms office outlook invoicing accounts receivable accounts payable css customer service invoice processing accounting sales javascript order to cash billing erp system bank reconciliation html credit control finance

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