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Domestic Voice Process || Work From Office || Gurgaon @ Teleperformance

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 Domestic Voice Process || Work From Office || Gurgaon

Job Description


Any graduate and Fresher can apply


Roles and Responsibilities

  • Handle customer queries via phone calls, emails, and chats in a professional manner.
  • Provide accurate and timely resolutions to customers' issues.
  • Maintain records of all interactions with customers using CRM software.
  • Collaborate with team members to achieve process goals and objectives.
  • Meet performance targets set by the company.

Desired Candidate Profile

  • Strong communication skills in English language.
  • Ability to work on rotational shifts including weekends and holidays as per business requirements.
  • Basic computer knowledge with proficiency in MS Office applications.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Teleperformance (TP)
Location(s): Noida, Gurugram

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Keyskills:   Email Support Email Domestic BPO Email Process

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₹ 2-2.25 Lacs P.A

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Teleperformance

Teleperformance (TP) Teleperformance is a multinational company founded in 1978 with headquarters in France. They provide services for debt collection, telemarketing, customer relationship management, content moderation, and communication.