We are seeking a highly organized, motivated, and resourceful Community Program Manager to help MongoDB to reach and empower developers in their local communities. This role will focus on fostering engagement with developers across MongoDB and third-party (3P) user groups.
As a key member of our Developer Relations team, you will be responsible for developing and managing the user group program, supporting learning, and ensuring developers receive the knowledge they need through meaningful sessions, hands-on learning and community-led advocacy. This role will require flexible working hours to support collaboration across both APAC and US time zones. We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
As a Program Manager in our Community team you will:
Serve as the primary driver of the MongoDB User Group program strategy, focusing on enhancing engagement through strategic community partnerships, scalable processes, and sharing product insights gained
Develop and implement strategies to enable our community to both lead and speak at MongoDB and 3P user groups
Collaborate closely with our regional teams and other internal stakeholders to ensure alignment while supporting them to engage with our developer community
Partner with external user groups and influencers to drive advocacy
Track and analyze key user group metrics, providing regular reports on event activity, user insights, product feedback, and business impact
Identify opportunities for program improvements based on data insights
Requirements :
A proven track record of successfully building user group programs and new developer community engagement programs
3-5 years of experience in developer community management or developer relations. Other related roles and experiences may also be considered
Familiarity with developer communities such as AWS, Google, Microsoft, Python, PHP, Java, C#, PostreSQL, and AI
Understanding of databases and related developer technologies
Strong understanding of developer ecosystems
Excellent data analysis skills, including a focus on establishing community metrics, business impact and measurements
Ability to thrive in collaborative environments, effectively engaging with cross-functional teams and external community members while moving the ball forward independently
Travel 20% of the time
Great to have:
A degree in Computer Science or equivalent experience (coding bootcamps / traineeship) is a bonus
Experience working with databases, developer tools, or cloud providers
Key Responsibilities:
MongoDB Forums Engagement:
Develop a structured onboarding program for new forum members
Monitor discussions, ensure engagement, and escalate technical questions to Developer Advocates and Product teams
Establish a moderation and to maintain a constructive and inclusive environment
Enable discussions around product updates and changelogs
Identify recurring topics and provide feedback to the Product and Engineering teams
Develop a system to recognize and reward active community contributors
Third-Party (3P) & Partner Engagement:
Actively participate in MongoDB-related discussion on Stack Overflow, Reddit, Dev.to, Discord, and GitHub
Recognize and support top contributors from 3P communities across our global Champions and other community programs by highlighting community code and content contributions
Work with our content strategy lead to cross-promote MongoDB content, open-source projects, and initiatives and partner with external influencers and industry experts to drive advocacy
Identify and engage with community-driven frameworks, ODMs, plugins, and libraries, providing them with a platform to showcase their work within the MongoDB community. Facilitate opportunities for contributors to collaborate, receive support, and drive further development
Community Data & Reporting:
Track and analyze key community engagement metrics.
Provide regular reports on forum activity, top contributors, and engagement trends.
Identify opportunities for program improvements based on data insights.
Required Skills & Experience:
Community Management Experience: Proven track record in developer community management, forum engagement, or developer relations
Excellent Communication Skills: Ability to engage with a diverse technical community and internal stakeholders
Event & Program Management: Experience in organizing community programs, events, or online engagement initiatives
Data Analysis Proficiency: Strong skills in tracking community metrics, analyzing trends, and providing actionable insights
Technical Familiarity: Understanding of database technologies, open-source contributions, and developer ecosystems
Self-Motivated & Independent: Ability to work autonomously, manage multiple tasks, and drive strategic initiatives
Nice to Have:
Advanced experience in project management and strategic planning
Familiarity with MongoDB and adjacent developer communities
Experience in building contributor programs to drive community engagement
Background in developer advocacy, open-source contributions, or technical evangelism
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Other Program / Project ManagementRole: Program ManagerEmployement Type: Full time